A unified platform to file, track and resolve civic and cyber grievances with full transparency and accountability.
Modern grievance redressal at your fingertips
Pin the exact location of your issue on an interactive map for precise field response.
Complaints automatically routed to the correct department with SLA enforcement.
Real-time status updates, officer remarks, and escalation trail visible to you.
Upload photos, videos, or documents stored securely and accessible to officers.
Dedicated cyber cell for fraud, identity theft, harassment and data breach cases.
Automatic escalation when deadlines breach — no complaint is ever forgotten.
Create your citizen account in seconds.
Select category, pin location, upload evidence.
System routes to the right department instantly.
Follow real-time updates and rate the resolution.
Join citizens who have used Smart Civic Portal to resolve their issues.
Get Started FreeDeveloped as a BCA final-year project at Uttaranchal University, Dehradun
"Unified Citizen Grievance System"
Built With